Refund / Service Policy

We strive to provide excellent services and client satisfaction.
Please read our refund and service policy carefully:

Service Policy:

• All projects start after mutual agreement on scope and deliverables.

• Work progress is shared regularly with the client.

• Timelines may vary based on project requirements and client feedback.

Refund Policy:

• Refunds are only applicable before work has commenced.

• Once development, design, or marketing work starts, refunds are not available.

• If we fail to deliver the agreed service due to our fault, partial refunds may be considered.

Cancellations:

• Clients can request project cancellation via email.

• Unused prepaid amounts may be refunded within 10 business days after review.

For refund or cancellation queries, email us at info@nazemindo,com.